Unified communications

Let’s get your team collaborating all in one place.

In the past, technology and telecommunications were independent, and voice calls happened over a physical phone line. Now, functionality like voice calling, video calling, instant messaging and file sharing is converged in solutions that we call unified communications.

With unified communications tools, your team can communicate and collaborate all in one platform – helping to boost productivity and efficiency.

Unified communications solutions

Telstra IP Telephony

Bring your people together quickly and easily with Telstra IP Telephony (TIPT). TIPT is an all-in-one unified communications solution, providing a consistent experience across compatible devices and from different locations.

Cloud PBX Calling

Cloud PBX Calling is business-grade telephony from Ericsson-LG, hosted in the cloud. Mobilise your communications with a business phone line you can use in the office or on the road.

Telstra Calling for Office 365

Two of Australia’s largest communications and technology brands, Telstra and Microsoft, have joined forces to bring you one powerful workplace collaboration platform. Make calls directly from Microsoft Teams, and collaborate with your staff and customers in real time easily.

Benefits of unified communications

Collaborate efficiently

Empower your workforce with the tools they need to be productive in the day-to-day.

Mobilise your team

Present a consistent experience to your customers, whether your team is in the office or on the road.

Simplify your systems

With a unified platform that helps you bring your technology and your telephony together.

Getting started

Want to learn more about how unified communications can help your team be more productive, from more places? At Telstra Business Technology Centre Brisbane, we’ll take the time to understand your strategic business goals in order to make tailored recommendations. Let’s get collaborating.

Things you need to know: Telstra IP Telephony: When Liberate Premium on TIPT is enabled on a mobile service, all domestic calls (local, standard and mobile calls) from the mobile in Australia will be included; International calls will be charged based on the fixed service (TIPT) calling rates. The mobile service will not be eligible for international call (IDD) add-ons. Product availability is subject to service qualification. Cloud PBX Calling: Availability and performance is subject to your Internet connection, which is to be purchased separately. Compatible devices are to be purchased separately. Service includes right to use cloud based solution for making and receiving calls and does not include the supporting equipment. Support provided for incidents and faults relating to the cloud solution only, on Monday to Friday, excluding public holidays and from 8:30 to 5:30. Additional support or services can be requested for additional charge. The Telstra Mobile Network offers 5G to 75% of Australians and 4GX in all major and regional cities and in over 1600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 3G. Check coverage at telstra.com/coverage. Telstra Calling for Office 365: Data service with minimum bandwidth requirements is required. All data usage and any calls not included in your plan will be charged separately at rates set out in Our Customer Terms. Compatible Microsoft 365 or Office 365 licence is required for each End User (Pre-requisite Licence). Purchase of a TCO365 Professional Service Package is required for an additional fee and details will be provided on application. Office 365 tenancy must be located in Australia or other supported locations. We can advise you of the other supported locations on application. You must accept Telstra as Cloud Service Provider (CSP) for your tenancy. Full legal terms are available at Telstra.com/customer-terms. The Telstra Mobile Network offers 5G to 75% of Australians and 4GX in all major and regional cities and in over 1600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 3G. Check coverage at telstra.com/coverage.